Privacy Policy
Last updated: January 1, 2025. Your privacy matters to us. Here's exactly how we handle your data.
1. Information We Collect
We collect information you provide directly: name, email address, phone number, state of residence, and account credentials. We also collect usage data including platform interactions, features accessed, and session duration. Payment data is processed by our payment partners (Paystack/Flutterwave) and we do not store card details.
2. How We Use Your Information
We use your information to: provide and improve our platforms; process transactions and commissions; send important account notifications; personalize your experience with AI-powered recommendations; analyze platform usage to improve services; comply with legal obligations under NDPR and applicable Nigerian law.
3. Data Sharing
We do not sell your personal data. We may share data with: service providers who assist our operations (cloud hosting, payment processing, email delivery); legal authorities when required by law; business partners only with your explicit consent. All third parties are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including: SSL/TLS encryption for all data transmission; encrypted storage of sensitive information; regular security audits; restricted access to personal data on a need-to-know basis. No system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights (NDPR)
Under the Nigerian Data Protection Regulation (NDPR), you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; data portability. To exercise these rights, contact us at [email protected].
6. Cookies & Tracking
We use essential cookies for authentication and session management. We use analytics cookies (with your consent) to understand how you use our platforms. You can disable cookies in your browser settings, though this may affect platform functionality.
7. Children's Privacy
Our platforms are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately for deletion.
8. Contact Us
For privacy inquiries, data requests, or concerns, contact our Data Protection Officer at: [email protected] or WhatsApp: +234 902 515 2818. We will respond to all requests within 5 business days.